Performance Scorecard
Service Level Agreement (SLA)- Key Performance Indicator" (KPI)

Infinity offers the industry’s only comprehensive IntelliScore (TM) Performance Scorecard that integrates financial, quality and claims data to create the industry’s only independent carrier performance scoring tool. This tool can be used for "Service Level Agreements" (SLA) or as a "Key Performance Indicator" (KPI). It incorporates a simple and succinct gated format of Green, Yellow, Red scoring. You set the performance parameters and scoring values.


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